Frequently Asked Questions
Your privacy is very important to us. We ship every order in an unmarked cardboard box and submit customs information electronically whenever possible. We use generic product descriptions like "Silicone Sculpture" and do not list Topped Toys anywhere on the outside of the box. You credit card statement will read *SP_TOPPED.
Topped Toys ships to over 150 countries and territories worldwide. You'll see shipping options and prices for your location displayed at checkout after you enter your address.
Once your order ships you'll be able to track your order at ToppedToys.com/Tracking.
It’s not possible for us to guarantee delivery times. There are many factors that can cause a delivery delay- equipment breakdowns, natural disasters, strikes, customs delays, and other unforeseen circumstances can delay your package.
In some circumstances we are able to accept returns. View our fullReturn and Refund Policy.